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248-290-6470
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Office Location
302 W Main st., Northville Michigan 48167
Water Damage Restoration in Detroit,MI
24/7 Emergency
Response
Water damage spreads by the minute. We answer day or night and respond same day, often within the hour for nearby communities.
The Owner Is on Every
Job
Brian leads the work himself and stays on the drying until the readings say the structure is dry, not just until the water is gone.
Built for Detroit Basements
Sump pump failures, sewer backups, and burst pipes. We know what fails in homes here and we find the cause, not just the water.
Why Detroit Homeowners Trust Us
Water Damage Restoration You Can Count On in Detroit
My Charlotte LLC restores homes and businesses across Detroit after water damage, flooding, and mold. Brian Olszewski leads the crew on every job, and he stays with the work until the readings say the structure is dry. Most homes in the Detroit area were built decades ago and sit on heavy clay soil that drains poorly. That is why sump pump failures, sewer backups, and frozen pipes are the calls we take most. We find what actually failed, dry the structure properly, and document everything so you know what happened and what we did about it.
Water does not wait for business hours, so we answer around the clock. Response is same day, and often within the hour for nearby communities. Brian leads every job himself and stays on the drying until the structure is finished, not just until the visible water is gone. When another restoration company was overwhelmed by five flooded houses in a single storm, they called Brian to handle the overflow.
Get Emergency Restoration Services NOW!
OUR SERVICES
Expert Solutions for Every Type of Property Damage
Water Damage Restoration
Standing water moves into drywall, subfloor, and framing where you cannot see it. We extract the water, find the hidden moisture with detection equipment, and run structural drying until readings confirm the property is dry. Burst pipes, sump pump failures, and sewer backups are all part of what we handle.
Mold
Remediation
Mold can begin growing within 24 to 48 hours of water exposure, and basements across Detroit are where it takes hold first. We contain the area, filter the air, remove the growth safely, and correct the moisture source so it does not return.
Storm Damage Restoration
Metro Detroit storms bring wind, rain, and power loss at once, and a dead sump pump during a downpour floods a basement fast. We stabilize the property, stop the water still coming in, and begin extraction and drying before the damage spreads further.
Odor
Removal
Water leaves smells behind long after it dries, usually because moisture or organic material is still sitting somewhere you cannot see. We locate the source and treat the material directly rather than covering the smell with fragrance.
Our Process
How We Restore Your Property
Step by Step
Step 1: Assess
We inspect the property, take moisture readings, and find the source of the water. You learn what actually failed, not just what is visible.
Step 2: Water Extraction
Standing water comes out first, using commercial pumps and extraction equipment.
Step 3: Water Removal
Materials that cannot be saved come out. That often means water logged drywall, insulation, flooring, and moldings, especially when the water was contaminated.
Step 4. Drying and dehumidification
Air movers and dehumidifiers run until the structure reaches proper moisture levels. Drying typically takes 3 to 7 days depending on how much water there was and what materials were affected. Brian monitors the readings throughout and does not stop until the structure is dry.
Step 5. Monitoring and Documentation
You receive a record of the moisture readings, the drying logs, and the work performed. That documentation is yours, and it matters if an insurance conversation follows.
GAllery
We're Proud of Some Completed Works
WHO WE HELP
Homes and Businesses
Across Detroit
We restore both homes and commercial properties. For homeowners, the basement is usually the problem. Sump pump failures, sewer backups, and frozen pipes bursting in a Michigan cold snap do the most damage, and the basement is where mold takes hold first. We dry the structure and remove what cannot be saved so your family can move back in safely.
For businesses, water damage means closed doors and lost revenue. We work fast to stabilize the property and dry it so you can stay open. We serve offices, retail spaces, restaurants, apartment buildings, and warehouses across Detroit and the surrounding communities
Service Areas
Communities We Serve
We serve Detroit and the surrounding communities across Metro Detroit. Detroit · Dearborn · Dearborn Heights · Redford · Southfield · Livonia · Westland · Garden City · Canton · Plymouth · Northville · Novi · Farmington · Farmington Hills · West Bloomfield · Bloomfield Hills · Birmingham · Commerce Township · Walled Lake · Ann Arbor
WHY Detroit CHOOSE us
Why Choose My Charlotte LLC?
On Call 24/7 Emergency Response
Most restoration companies route your emergency through a call center and send whichever crew is free. We do the opposite. Brian leads the job himself and stays on the drying until the readings say it is finished. One customer wrote that he monitored their drying process for over five days to make sure it was done right rather than done fast.
The company is named after Brian's daughter, Charlotte. That is why the standard holds when a job runs long or a basement turns out worse than it looked.
F.A.Q
Frequently Asked
Questions
Here are answers to common questions about our restoration services.
How fast can you respond to water damage in Detroit?
We answer around the clock and respond the same day, often within the hour for nearby communities. Water spreads quickly through a structure, so the sooner we arrive, the more of your property we can save.
How long does water damage restoration take?
Drying typically takes 3 to 7 days depending on how much water there was and what materials were affected. We take moisture readings throughout and do not stop until the structure is dry.
Will mold grow after water damage?
Mold can begin growing within 24 to 48 hours if water damage is not properly dried. This is the main reason not to delay cleanup, especially during humid Michigan summers.
Why do Detroit basements flood so often?
Many homes in the Detroit area were built between the 1940s and 1970s and sit on heavy clay soil that drains poorly. Sump pump failures, sewer backups, and foundation leaks are the most common causes.
Do you handle sewage backup?
Yes. Sewage backup makes the water contaminated, which usually means carpet, pad, and soaked drywall have to be removed rather than dried. We extract the water, take out what cannot be saved, and disinfect the space.
What happens when a pipe freezes and bursts?
A frozen pipe can burst during a Michigan cold snap and flood a home in minutes. We stop the water, extract it, remove saturated materials, and dry the structure. Fast response matters most here, because the water keeps spreading until it is shut off.
Water damage restoration serving Detroit and the surrounding metro area, based in Northville, MI. Emergency water removal, flooded basement cleanup, sewage backup,
and mold remediation. Brian leads every job and stays with the work until the structure is dry. Available 24 hours a day.
Service Areas
Contact Now
Office Location
302 W Main st., Northville Michigan 48167
Office Info
248-290-6470
